Diversity and Inclusion Resources

Materials Adapted from Professor Stephanie Creary’s Diversity Courses

Academic Articles

Building Effective Work Relationships Across Difference

A Meta-Analytic Test of Intergroup Contact Theory
Thomas F. Pettigrew and Linda R. Tropp
Journal of Personality and Social Psychology, 2006

A New Look at Conflict Management in Work Groups
Andrew M. Carton and Basima A. Tewfik
Organization Science, 2016

Out of the Box? How Managing a Subordinate’s Multiple Identities Affects the Quality of a Manager-Subordinate Relationship
Stephanie J. Creary, Brianna Barker Caza, and Laura Morgan Roberts
Academy of Management Review, 2015

Overcoming Implicit Bias and Racial Anxiety
Linda R. Tropp and Rachel D. Godsil
The Society for the Psychological Study of Social Issues, 2015

Creativity and Innovation in Diverse Organizations

Beyond Individual Creativity: The Superadditive Benefits of Multicultural Experience for Collective Creativity in Culturally Diverse Teams
Carmit T. Tadmor, Patricia Satterstrom, Sujin Jang, and Jeffrey T. Polzer
Journal of Cross-Cultural Psychology, 2012

Capitalizing on Diversity: Interpersonal Congruence in Small Work Groups
Jeffrey T. Polzer, Laurie P. Milton, and William B. Swann Jr.
Administrative Science Quarterly, June 2002

How Diversity Makes Us Smarter
Katherine W. Phillips
Scientific American, October 2014

Searching for Common Threads: Understanding the Multiple Effects of Diversity in Organizational Groups
Frances J. Milliken and Luis L. Martins
The Academy of Management Review, April 1996

Discrimination and Bias

Evidence That Gendered Wording in Job Advertisements Exists and Sustains Gender Inequality
Danielle Gaucher, Justin Friesen, and Aaron C. Kay
Journal of Personality and Social Psychology, 2011

The Existence and Nature of Racial Bias in Supervisory Ratings
Joseph M. Stauffer and M. Ronald Buckley
Journal of Applied Psychology, 2005

Female First, Leader Second? Gender Bias in the Encoding of Leadership Behavior
Kristyn A. Scott and Douglas J. Brown
Organizational Behavior and Human Decision Processes, 2006

How (Un)ethical Are You?
Mahzarin R. Banaji, Max H. Bazerman, and Dolly Chugh
Harvard Business Review, 2003

Making the Invisible Visible: Fear and Disclosure of Sexual Orientation at Work
Belle Rose Ragins, Romila Singh, and John M. Cornwell
Journal of Applied Psychology, 2007

Religious Discrimination in the Workplace: A Review and Examination of Current and Future Trends
Sonia Ghumman, Ann Marie Ryan, Lizabeth A. Barclay, and Karen S. Markel
Journal of Business and Psychology, December 2013

The Wage Effects of Sexual Orientation Discrimination
M. V. Lee Badgett
ILR Review, July 1995

The White Standard: Racial Bias in Leader Categorization
Ashleigh Shelby Rosette, Geoffrey J. Leonardelli, and Katherine W. Phillips
Journal of Applied Psychology, 2008

Diversity in Teams

Beyond Relational Demography: Time and the Effects of Surface- and Deep-Level Diversity on Work Group Cohesion
David A. Harrison, Kenneth H. Price, and Myrtle P. Bell
Academy of Management Journal, February 1998

Demography and Diversity in Organizations: A Review of 40 Years of Research
Katherine Y. Williams and Charles A. O’Reilly, III
Research in Organizational Behavior, 1998

Exploring the Black Box: An Analysis of Work Group Diversity, Conflict, and Performance
Lisa Hope Pelled, Kathleen M. Eisenhardt, and Katherine R. Xin
Administrative Science Quarterly, March 1999

The Role of Context in Work Team Diversity Research: A Meta-Analytic Review
Aparna Joshi and Hyuntak Roh
The Academy of Management Journal, June 2009

To Your Heart’s Content: A Model of Affective Diversity in Top Management Teams
Sigal G. Barsade, Andrew J. Ward, Jean D. F. Turner, and Jeffrey A. Sonnenfeld
Administrative Science Quarterly, December 2000

When and Why Diversity Improves Your Board’s Performance
Stephanie J. Creary, Mary-Hunter McDonnell, Sakshi Ghai, and Jared Scruggs
Harvard Business Review, March 2019

When Surface and Deep-Level Diversity Collide: The Effects on Dissenting Group Members
Katherine W. Phillips and Denise Lewin Loyd
Organizational Behavior and Human Decision Processes, 2006

Inclusion in Organizations

Compassion at Work
Jane E. Dutton, Kristina M. Workman, and Ashley E. Hardin
Annual Review of Organizational Psychology and Organizational Behavior, 2014

Disentangling the Meanings of Diversity and Inclusion in Organizations
Quinetta M. Roberson
Group & Organization Management, April 2006

Inclusion and Diversity in Work Groups: A Review and Model for Future Research
Lynn M. Shore, Amy E. Randel, Beth G. Chung, Michelle A. Dean, Karen Holcombe Ehrhart, and Gangaram Singh
Journal of Management, July 2011

Paradoxes of Inclusion: Understanding and Managing the Tensions of Diversity and Multiculturalism
Bernardo M. Ferdman
The Journal of Applied Behavioral Science, 2017

Leading Diversity in Organizations

Maximizing the Gains and Minimizing the Pains of Diversity: A Policy Perspective
Adam D. Galinsky, Andrew R. Todd, Astrid C. Homan, Katherine W. Phillips, Evan P. Apfelbaum, Stacey J. Sasaki, Jennifer A. Richeson, Jennifer B. Olayon, and William W. Maddux
Perspectives on Psychological Science, 2015

A Retrospective View of Corporate Diversity Training from 1964 to the Present
Rohini Anand and Mary-Frances Winters
Academy of Management Learning & Education, September 2008

Tempered Radicalism and the Politics of Ambivalence and Change
Debra E. Meyerson and Maureen A. Scully
Organization Science, September–October 1995

Meritocracy and Privilege

Class Advantage, Commitment Penalty: The Gendered Effect of Social Class Signals in an Elite Labor Market
Lauren A. Rivera and András Tilcsik
American Sociological Review, 2016

Gender, Race, and Meritocracy in Organizational Careers
Emilio J. Castilla
American Journal of Sociology, May 2008

Hiring as Cultural Matching: The Case of Elite Professional Service Firms
Lauren A. Rivera
American Sociological Review, 2012

The New Deal at Work
Peter Cappelli
Chicago-Kent Law Review, 2000

The Paradox of Meritocracy in Organizations
Emilio J. Castilla and Stephen Benard
Administrative Science Quarterly, December 2010

Saying Meritocracy and Doing Privilege
Shamus Khan and Colin Jerolmack
The Sociological Quarterly, 2013

Paradigms for Engaging a Diverse Workforce

Being Different Yet Feeling Similar: The Influence of Demographic Composition and Organizational Culture on Work Processes and Outcomes
Jennifer A. Chatman, Jeffrey T. Polzer, Sigal G. Barsade, and Margaret A. Neale
Administrative Science Quarterly, December 1998

Cultural Diversity at Work: The Effects of Diversity Perspectives on Work Group Processes and Outcomes
Robin J. Ely and David A. Thomas
Administrative Science Quarterly, June 2001

Importation as Innovation: Transposing Managerial Practices Across Fields
Eva Boxenbaum and Julie Battilana
Strategic Organization, 2005

Managing a Culturally Diverse Workforce: Diversity Perspectives in Organizations
Astrid Podsiadlowski, Daniela Gröschke, Marina Kogler, Cornelia Springer, Karen van der Zee
International Journal of Intercultural Relations, 2012

Social Identity Differences at Work

Being Different: Relational Demography and Organizational Attachment
Anne S. Tsui, Terri D. Egan, and Charles A. O’Reilly III
Administrative Science Quarterly, December 1992

Changing Faces: Professional Image Construction in Diverse Organizational Settings
Laura Morgan Roberts
The Academy of Management Review, October 2005

To Disclose or Not to Disclose? Status Distance and Self-Disclosure in Diverse Environments
Katherine W. Phillips, Nancy P. Rothbard, and Tracy L. Dumas
Academy of Management Review 2009

Demarginalizing the Intersection of Race and Sex: A Black Feminist Critique of Antidiscrimination Doctrine, Feminist Theory and Antiracist Politics
Kimberle Crenshaw
University of Chicago Legal Forum, 1989

The Effects of Organizational Demographics and Social Identity on Relationships among Professional Women
Robin J. Ely
Administrative Science Quarterly, June 1994

Embracing, Passing, Revealing, and the Ideal Worker Image: How People Navigate Expected and Experienced Professional Identities
Erin Reid
Organization Science, July-August 2015

Identity as Narrative: Prevalence, Effectiveness, and Consequences of Narrative Identity Work in Macro Work Role Transitions
Herminia Ibarra and Roxana Barbulescu
The Academy of Management Review, January 2010

The Power of Demography: Women’s Social Constructions of Gender Identity at Work
Robin J. Ely
Academy of Management Journal, June 1995

Popular Press Articles and Practitioner Reports

Building Effective Work Relationships Across Difference

Creating the ‘Light Bulb Moment’: Unconscious Bias Leadership Awareness Training at Freehills
Juliet Bourke
Deloitte, July 2011

Discrimination, Bias, and Equality of Opportunity

Can You Spot the Gender Bias in This Job Description?
Catalyst, May 2015

Dear Investors: So You Want to Take Diversity Seriously (Part 1)
Mitch Kapor and Freada Kapor
Kapor Center, February 2016

There’s Family Value in Paid Parental Leave
The LA Times Editorial Board, July 2014

When Talking About Bias Backfires
Adam Grant and Sheryl Sandberg
The New York Times, December 2014

Intro to Diversity and Inclusion

Diversity of Tech Companies by the Numbers: 2016 Edition
Nick Heer
PixelEnvy, October 2016

Global Human Capital Trends 2014: Engaging the 21st-Century Workforce
Deloitte Consulting LLP and Bersin by Deloitte
Deloitte University Press, 2014

How Diversity Makes Us Smarter
Katherine W. Phillips
Scientific American, October 2014

Six Principles of Effective Global Talent Management
Günter K. Stahl, Ingmar Björkman, Elaine Farndale, Shad S. Morris, Jaap Paauwe, Philip Stiles, Jonathan Trevor and Patrick Wright
MIT Sloan Management Review, Winter 2012

Uncovering Talent: A New Model of Inclusion
Kenji Yoshino and Christie Smith
Deloitte University Leadership Center for Inclusion, December 2013

Leading Diversity in Organizations

Diversity & Inclusion: Global Challenges and Opportunities
Charles Mitchell and Stephanie J. Creary
Council Perspectives, 2009

The Diversity and Inclusion Handbook
Lever, 2017

Leadership, Governance, and Accountability: A Pathway to a Diverse and Inclusive Organization
Stephanie J. Creary
The Conference Board, 2008

Lessons from Yelp’s Empirical Approach to Diversity
Rachel Williams, Gauri Subramani, Michael Luca, and Geoff Donaker
Harvard Business Review, September 2017

“Numbers Take Us Only So Far”
Maxine Williams
Harvard Business Review, November-December 2017

Rewriting the Rules for the Digital Age: 2017 Deloitte Global Human Capital Trends
Jeff Schwartz, Laurence Collins, Heather Stockton, Darryl Wagner, and Brett Walsh
Deloitte University Press, 2017

Why Diversity Programs Fail
Frank Dobbin and Alexandra Kalev
Harvard Business Review, July-August 2016

Meritocracy and Privilege

Achieving Meritocracy in the Workplace
Emilio J. Castilla
MIT Sloan Management Review, Summer 2016

Privilege 101: A Quick and Dirty Guide
Sian Ferguson
Everyday Feminism, September 2014

Paradigms for Engaging a Diverse Workforce

Making Differences Matter: A New Paradigm for Managing Diversity
David A. Thomas and Robin J. Ely
Harvard Business Review, September-October 1996

Title VII of the Civil Rights Act of 1964
U.S. Equal Employment Opportunity Commission

Workforce 2000: Work and Workers for the Twenty-first Century
William B. Johnston and Arnold E. Packer
Hudson Institute, June 1987

Social Identity Differences

Beating The Odds: Leadership Lessons from Senior African-American Women
Laura Morgan Roberts, Anthony Mayo, Robin Ely, and David Thomas
Harvard Business Review, March-April 2018

Diversity and Authenticity
Katherine W. Phillips, Tracy L. Dumas, and Nancy P. Rothbard
Harvard Business Review, March-April 2018

How to Make Room in Your Work Life for the Rest of Your Self
Brianna Caza, Lakshmi Ramarajan, Erin Reid, and Stephanie Creary
Harvard Business Review, May 2018

Is Age Really Just a Number? Investigating Approaches to Employee Engagement
Stephanie J. Creary
The Conference Board, 2010

Additional Resources

Diversity and Inclusion at Wharton